Contact Us

The team behind Lotto China are a knowledgeable bunch and they’re on hand to provide help should you need it. Whether you have a question about how to play Lotto China, what happens when you win, or anything else pertaining to the game or the website, please don’t hesitate to get in touch. You can find our contact details below.

Get in Touch

We aim to reply to all messages we receive and will get back to you as soon as possible. So that we can help you as quickly as we can please include as much information about your query as possible - we also welcome any feedback you have about Lotto China and this website.

By email

We aim to respond to all emails within 48 hours.

By Post

The Lottery Company Ltd
The Exchange
Station Parade
United Kingdom


Please note that we cannot process prize claims by email or by post. Please see below for information about claiming Lotto China prizes.

Lotto China Help

If you have a question about Lotto China, you may be able to find the answer below or on the FAQ page. If not, just get in touch with us via the details above and we’ll be happy to help.

I've won a Lotto China Prize
I’ve won a raffle, sweepstake or competition
I’ve forgotten my password
Other Enquiry

Other Lotteries

Please note that Lotto China is not related to the China Sports Lottery or Welfare Lottery so if you have a query about either of those lotteries you can find the websites and contact details for both of them below.

China Ball

Sports Lottery


Telephone: 95086 (Working hours - Monday-Sunday, 8:00-24:00)

China Ball

Welfare Lottery


Address: No. 73 North Fourth Ring Road East, Chaoyang District, Beijing, 100101